iContact Review: Email List Management Software


iContact.com - Email Marketing Service


What is iContact? iContact is an advanced e-mail system that manages all aspects of a e-mail marketing – from autoresponders to e-newsletters, RSS feeds, and surveys.
iContact Features
  • Large collection of email marketing articles to help you get started.
  • Autoresponder.
  • RSS feeds.
  • Event Management.
  • 50,000 customers.
  • CAN-SPAM compliant.
  • Over 300 templates included.
  • Customization of templates possible.
  • Set up and maintain an unlimited number of email lists.
  • Mail-merge.
  • All you need is an internet connection to use iContact.
  • Set up custom mail merge fields.
  • Built-in HTML WYSIWYG Editor.
  • Schedule sending emails in the future.
  • Personalize emails with mail merge fields.
  • Send test emails.
  • Send emails to multiple lists at a single time.
  • List statistics and reports.
  • Create your own opt-in forms for your website.
  • handles bounced emails.
  • Import email lists from another email application and/or database.
  • RSVP and follow-up email marketing.
  • Email list database is searchable.
  • Tracking: click-through rates, bounces, and opens.
  • Segment lists by field.
  • Create and send customized surveys – multiple choice, yes/no, and open-responses.
Current clients At&T, Vonage, Symantec, International Paper, ReMax, Centex Homes, and Viacom to name a few of the 50,000 customers.
Some of iContact’s beliefs iContact believes:

  • you should be able to manage all your emarketing communications in one location;
  • ‘deliverability is the product;
  • allowing choice of communication channel – whether it be email, RSS, or both;
  • in dedicated service, not ‘lip’ service;
  • that sophisticated features can be easy to use;
  • ‘simplify’ means easy and ready to use by anyone immediately;
  • “set-up fees” and “long-term contracts” are a scam;
  • “NO” deceptive language;
  • in the permission-based ethic;
  • in the rights of small businesses to have big business advantages;
  • in rapid response time.
Support Toll free telephone number, live chat, and a ticket system through iContact’s website.
Specifications
Cloud computing application, aka web-based software. There is no software to install or download.  You log in to your account and set up and manage your email marketing on the web.
Accolades
#1 email marketing service provider and resource for web professionals by Website Magazine in its September 2009 issue.
Customer Testimonials (source: iContact.com)
“Folks at iContact, I am so pleased with your service. As a former user of Microsoft’s bCentral for the past two years, maybe three, I am amazed at how much better I like your service …”
- Dave McCarty, Gospel Friendships.

“I’m particularly impressed with the iContact system. To send out our newsletters, or to contact clients with special offers, it takes only a matter of minutes to type and hit “send.”
- Michele McMahon, Mountain Brook Cottages, Inc.

Pricing
  • Pricing depends on the number of contacts:
  • 250 contacts costs $9.95/month.
  • 500 contacts: $14.00/month.
  • 1000 contacts: $19.00/month and so on up to 100,000 contacts costing $699 per month.
Non-profit discount Yes.  20%.
Free Trial
15 Day Free Trial

This blog has an affiliate arrangement with iContact.

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